Terms & Conditions

Welcome to The Mallick Golden Villa Hotel & Banquet. By accessing our website, booking accommodations, reserving banquet facilities, or using our services, you agree to comply with the following Terms & Conditions.

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1. Website Usage

Users agree to:

• Provide accurate information when making inquiries or bookings.
• Use the website only for lawful purposes.
• Not attempt unauthorized access to website systems or data.
• Not interfere with the operation or security of the website.

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2. Hotel Reservations

• All bookings are subject to room availability.
• Reservations are confirmed only after acceptance by The Mallick Golden Villa.
• Valid government-issued identification may be required during check-in.
• Guests must provide accurate contact information.

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3. Check-In & Check-Out

• Check-in and check-out times are subject to hotel policies.
• Early check-in and late check-out may incur additional charges.
• Availability of early check-in or late check-out is not guaranteed.

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4. Banquet & Event Bookings

• Banquet reservations require advance confirmation.
• An advance payment may be required to secure bookings.
• Final guest counts must be provided before the event date.
• Additional services requested after confirmation may incur extra charges.
• The venue reserves the right to make operational adjustments when necessary.

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5. Payments

• All prices are subject to applicable taxes and government levies.
• Payments may be accepted through cash, card, UPI, bank transfer, or approved payment gateways.
• Full payment may be required before service delivery.

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6. Cancellation & Refund Policy

Hotel Bookings

• Cancellation policies may vary based on room type and promotional offers.
• Refunds, if applicable, will be processed according to the booking terms.

Banquet & Event Bookings

• Advance payments may be partially refundable or non-refundable.
• Refund eligibility depends on the timing of cancellation and booking agreement.

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7. Guest Conduct

• Guests must respect hotel property and facilities.
• Guests must follow all safety and security guidelines.
• Disruptive, unlawful, or inappropriate behavior may result in removal from the premises.
• Guests are responsible for any damage caused by them or their invitees.

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8. Property Damage

Any damage caused to rooms, banquet halls, furniture, fixtures, equipment, decorations, or any hotel property will be charged to the responsible guest or booking party.

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9. Photography & Promotional Use

The Mallick Golden Villa may use photographs of its property, banquet setups, decorations, and public event arrangements for marketing and promotional purposes. Personal guest information will never be disclosed without consent.

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10. Limitation of Liability

The Mallick Golden Villa shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website, facilities, or services.

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11. Force Majeure

We shall not be responsible for delays or failure in performance caused by circumstances beyond our control, including natural disasters, government actions, pandemics, strikes, power outages, or other unforeseen events.

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12. Intellectual Property

All content on this website, including text, images, graphics, logos, videos, and designs, is the property of The Mallick Golden Villa and may not be copied, reproduced, or distributed without prior written permission.

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13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Nadia, West Bengal.

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14. Contact Us